Customer Support

Terminal Support:

800-864-4644
(Reference your 12 digit merchant number) 24 hours

Or email us at support@acumenprocessing.com

Statement, Deposit, Account Questions & Supplies:
800-864-4644
(Reference your 12 digit merchant number) 8:00am – 6:00pm CST

Authorize.Net Technical, Billing & Account Support:

877-447-3938
(Reference your 6 digit payment gateway ID#) 6:00am – 6:00pm PST
For online chat, log into your merchant interface
And click on Live Help.

PCCharge Technical Support:

877-659-8981
(Reference your 16 digit serial number) 9:00am – 9:00pm EST
To locate your serial number, open PCCharge,
Click the word Help, and then click the word About